Terms and Conditions and Cancellation Policy
Please read these Terms and Conditions carefully. They form an important part of the
contract for your holiday. These Terms and Conditions govern the relationship between you
1. Definitions and Interpretations
BA is a company incorporated in Czech Republic with its office at Velkoosecka 770, Prague
9, 190 17. Reference to “we” and “our” also refer to BA. “You” means the person or persons
engaging BA to provide a service and named on the BA booking form for that service. “Your
Party” means the people on whose behalf your booking with BA is made. “Terms” means
these Terms and Conditions or any part of them. “Service” means the service provided to
the You or Your Party by BA to include the booking of your holiday and related advice.
“Booking Confirmation” means the booking confirmation form provided to You by BA and
containing a summary of your holiday. “Commencement Date” means the date on which
your holiday arranged by BA begins as stated in the Booking Confirmation. In these Terms,
any reference to the singular includes the plural and reference to one gender includes all
genders. The headings used in these Terms are for reference only and shall not affect the
2.1. These Terms constitute the entire agreement between You and BA to the exclusion of
any prior oral or written agreement. These Terms can only be varied by express written
agreement between the You and BA.
2.2. You are responsible for full payment to BA of the total cost of the holiday as stated in the
Booking Confirmation for You and Your Party and warrant that You are entitled to enter into
a contract with BA on behalf of all members of Your Party and that You have their consent to
2.3. Tours are booked and these Terms become effective once you complete a booking form
on www.bohemiadventures.com, or once you book the Tour with another booking agent.
Your booking will be summarized by the Booking Confirmation. The payment is due before
the end of the Tour.
2.4. Some Tours may require a minimum number of passengers to operate, and are subject
to change at any time. The minimum number of passengers is set for each particular Tour in
its description. In circumstances where minimum numbers are not reached an alternative
may be offered or a smaller vehicle used. BA has a right to cancel the Tour due to minimum
numbers not being reached. You will be notified by email at least 48 hours in advance. You
may be offered an alternative option or a refund proportionate to the cancelled sectors.
3. Payment for Itineraries
3.1. In addition to the Tours, that are ready to be booked any time, BA provides a service of
planning your holidays according to your individual requirements or based on Activities
suggested by BA. The result is an Itinerary. BA creates such Itineraries upon Your request,
for a mutually agreed cost.
3.2. The payment of the cost due within 3 days from receiving the Itinerary.
3.3. The total cost of the Itinerary will include any tax that we are required to charge You at
the time of creating the Itinerary. However, where there is a change to the level of tax that
we are required to charge, BA reserves the right to charge You the additional tax.
4. Travel Insurance
4.1. Travel Insurance is mandatory for You and Your Party (hereinafter only “Client”). At the
time of booking, each Client must arrange his or her own insurance, with protection for the
full duration of the holiday, to cover personal injury, medical expenses, repatriation
expenses, loss of luggage and the expenses associated with cancellation or curtailment of a
Tour. If the Client becomes ill, all hospital expenses, doctor fees and repatriation costs are
the Client’s responsibility and BA shall not be liable for any refund of the Tour cost. Failure to
have such travel insurance may result in Client’s being prevented from certain participating
in certain activities without the right to any refund.
4.2. BA is not liable for any losses suffered by the Client as a result of a failure to take out
adequate insurance cover.
5. Amendments to your booking
5.1. Should You wish to change or amend any part of your holiday after it has been
confirmed in the Booking Confirmation, BA will do its best to accommodate You. However,
we cannot guarantee that we will be able to do so.
5.2. There may be costs associated with making amendments to your booking after it has
been confirmed in the Booking Confirmation for which You will be liable. These will be
discussed with You before any amendment is made.
5.3. Whilst it is unlikely that BA will make any amendments to your holiday following its
confirmation, there are circumstances beyond our control that may require us to do so and
we reserve the right to do so. In those circumstances, we will notify You of any necessary
changes as soon as possible and discuss the alternative options with You. For example,
should an accommodation provider no longer be able to provide You with the room
arranged, we will find alternative options for You and let You know any effect on the overall
price of your holiday of each of those options.
6. BA’s Responsibilities and Liability
6.1. BA will provide the Service to You in the manner to be reasonably expected of a
competent tour organizer.
6.2. BA is not responsible for any services that are not part of this contract including, without
limitation, any additional services that You obtain directly from any other supplier, whether or
not that supplier is the provider of accommodation or other services arranged for You by BA.
6.3. BA is not liable to You for any sums which are recoverable under any policy of
6.4. Nothing in these Terms shall exclude the liability of either party for death or personal
injury resulting from negligence or for fraud or fraudulent misrepresentation.
7. Your Responsibilities
7.1. It is your responsibility to ensure that You and Your Party have valid passports (and that
they are valid for the requisite length of time following your trip) and any necessary visas for
entering the Czech Republic and Germany, where applicable.
7.2. It is your responsibility to ensure that You and Your Party take with You all travel
documents that You require for your trip, whether they have been provided to You by BA or
7.3. It is your responsibility to notify BA at the time of booking of any requirements that You
or any member of Your Party have that may affect the service provided by BA, its suppliers
or sub-contractors. For example, it is very important that You notify BA at the time of booking
if any member of your party has any physical disabilities, if You are travelling with small
children or if You are travelling with an animal.
7.4. Accommodation booked on your behalf by BA may only be used by those people
specified in the Booking Confirmation. You and Your Party are required to adhere to the
rules (if any) of all accommodation providers, which will be explained to You on arrival or
during your stay. It is your responsibility to arrive at all accommodation at the appropriate
date and time to take up your accommodation. No refund or credit will be given for a failure
to take up any part of your holiday.
7.5. It is your responsibility to ensure that You and Your Party behave responsibly at all
times during your holiday. You must not do anything that causes damage to property, injury
to any person, voids any contract of insurance or breaches these Terms and You agree to
indemnify BA for any liability, cost, expense, loss or damage incurred by BA as a result of
your or Your Party’s acts or omissions during your holiday or as a result of the breach of
these Terms. In addition, BA or any of our suppliers or agents may cancel or terminate your
holiday completely or any part of it should we or they consider it necessary for the safety or
well-being of other customers or members of the public as a result of the behaviour of You or
any member of Your Party.
7.6. You will be responsible for any costs incurred by You or any member of Your Party that
do not form part of this contract. This includes any costs incurred at accommodation, such
as for food and drink or leisure services, and payment for these additional services should
be made directly to the accommodation provider. The accommodation provider may require
credit card details from You at the time of check in to cover any additional costs that You
7.7. The personal property of You and all members of Your Party remains your responsibility
at all times and BA does not accept any responsibility for the theft of or damage to your
8. Force Majeure
8.1. BA shall not be liable to You for any failure or delay in the performance of the Service if
that failure or delay is due to causes beyond BA’s control, including, but not limited to
adverse weather conditions or traffic congestions. Itineraries may need to be changed as a
result of adverse weather conditions, road closures or other reasons beyond BA’s control
and BA reserves the right to do so.
8.2. Where BA is unable to comply with any of its obligations under the Terms or provide
You with any part of the agreed Service as a result of anything covered in clause 8.1, we will
use our reasonable endeavors to advise You of this as soon as possible and provide You
with an alternative where possible.
9. Data Protection
9.1. In order to provide You with the Service, BA will need to use the information provided by
You to use during the booking process and to pass relevant information to our
accommodation, transport and other suppliers. By making a booking with BA You agree to
BA using your information and passing it to third parties where necessary in order to provide
the Service or where required by law. We will not use your information for any purposes not
connected with your booking with BA.
In the unlikely event that You should want to make a complaint about any part of your
holiday with BA:
10.1. If the complaint relates to the accommodation in which You are staying or have stayed
as part of your holiday, in the first instance You should raise the issue as soon as possible
with the accommodation provider.
10.2. If the complaint relates to any other service that You are being or have been provided
as part of your holiday, You should raise the issue as soon as possible with the relevant
10.3. If You are unable to resolve your complaint by communicating with the accommodation
or other service provider, You should notify BA of the issue at the earliest opportunity and
BA will do what it can to resolve your dispute.
10.4. If You remain dissatisfied, You must notify BA in writing as soon as possible and, in
any case, within 14 days of the end of the holiday arranged for You by BA by email to
info@bohemiAdventures.com. Other than in relation to claims involving death or personal
injury, BA does not have any liability to You if You fail to notify BA of your complaint in
accordance with the provisions of this clause.
11. Termination for Breach
11.1. BA reserves the right to cancel the contract between You and BA in the event of any
material breach of these Terms by You, by giving You notice in writing either by letter or by
email to the last postal or email address supplied to us. Should BA cancel the contract on
this basis, no refund will be due to You and cancellation fees may apply.
11.2. No refund will be made if You voluntarily leave a trip for any reason. This includes
refund of accommodation, transport, sightseeing, activities, meals or services not utilized.